Clerical Assistant II: Data Entry and Benefits

Commonwealth Of Pennsylvania

Pottstown (Montgomery County)

On-site

USD 37,000 - 54,000

Full time

9 days ago

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Job summary

Commonwealth Of Pennsylvania's Office of Income Maintenance - Pottstown Customer Service Center is seeking a Clerical Assistant 2 to support a team delivering essential benefits. The role centers on accurate data entry, file processing, and maintaining client information to ensure timely access to services.

This full-time position in Pottstown involves 37.5 hours per week, with a typical schedule from 8:30 AM to 5:00 PM and potential telework options based on interview discussions.

Qualifications

Six months as a Clerical Assistant 1 or equivalent Federal Government job title.
Graduation from high school or an equivalent combination of experience and training.
PA residency requirements; Montgomery County preference; ability to perform essential job functions.

Responsibilities

Data Entry: Complete transactions by reviewing case records and entering information accurately
Record Handling: Sort, distribute, and prioritize case actions to meet deadlines
Information Recording: Transfer written or verbal instructions from staff to maintain up-to-date records
Database Inquiry: Perform lookups in databases and systems to respond to information requests
File Maintenance: Organize closed files by sorting and updating case record information
EBT Processing: Issue and reissue electronic benefits transfer cards using designated machines

Education

High school diploma

Job description

This full-time position in Pottstown involves 37.5 hours per week, with a typical schedule from 8:30 AM to 5:00 PM and potential telework options based on interview discussions.

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