A prestigious educational institution in Oakland, California, is seeking a Classroom Support Service Technician. This role involves collaborating with faculty to enhance classroom experiences by maintaining and troubleshooting technology. Ideal candidates possess strong customer service skills and experience with Audio Visual equipment. Responsibilities also include using a ticketing system to document tech issues and assisting faculty and students in a supportive educational environment.
Qualifications
Experience in troubleshooting and maintaining classroom technology.
Ability to lift over 50lbs occasionally.
Strong communication skills for interacting with faculty and students.
Responsibilities
Support classroom technology to enhance educational delivery.
Assist faculty, staff, and students with technology use.
Document technology issues using a ticketing system.
Skills
Customer service skills
General experience with Audio Visual equipment
Teamwork
Job description
A prestigious educational institution in Oakland, California, is seeking a Classroom Support Service Technician. This role involves collaborating with faculty to enhance classroom experiences by maintaining and troubleshooting technology. Ideal candidates possess strong customer service skills and experience with Audio Visual equipment. Responsibilities also include using a ticketing system to document tech issues and assisting faculty and students in a supportive educational environment.