Classroom Tech Support & Training Specialist

The California State University

Sonoma (CA)

On-site

USD 65,000 - 73,000

Full time

28 hours ago
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
Retirement (CalPERS)
Tuition waiver
Vacation and sick leave
15 paid holidays
PSLF employer

Job summary

Sonoma State University in Sonoma, CA, is seeking a Classroom Technology Support Specialist to deliver advanced technical support for CTET’s classroom systems and coordinate with faculty and staff. The role covers Tier I and II support, campus-wide educational technology projects, and training sessions for faculty.

The successful candidate will have a degree in computer science or related field and several years’ experience with classroom tech, plus proficiency in Office, Google Suite, Mac OS X,

Qualifications

  • Bachelor's degree in computer science, educational technology, communications, or a related field.
  • Three years or the equivalent of working experience with classroom technology systems is highly preferred.
  • High proficiency with standard office productivity software (Microsoft Office, Google Suite) and thorough knowledge of Mac OS X and Windows operating systems.

Responsibilities

  • Provide advanced Tier II and basic Tier I classroom technology support.
  • Collaborate with CTET and campus partners to oversee and maintain classroom technologies.
  • Lead workshops and trainings for faculty on technical and pedagogical topics.

Skills

Classroom technology management
Technical troubleshooting
Team collaboration

Education

Bachelor's degree in Computer Science
Bachelor's degree in Educational Technology
Bachelor's degree in Communications

Tools

Mac OS X
Windows
Microsoft Office
Google Suite
Extron devices
IPLink hardware
Canvas
Zoom
Panopto
ChatGPT

Job description

Sonoma State University in Sonoma, CA, is seeking a Classroom Technology Support Specialist to deliver advanced technical support for CTET’s classroom systems and coordinate with faculty and staff. The role covers Tier I and II support, campus-wide educational technology projects, and training sessions for faculty.

The successful candidate will have a degree in computer science or related field and several years’ experience with classroom tech, plus proficiency in Office, Google Suite, Mac OS X,

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