AV Systems Specialist & Classroom Tech Lead

San Jose State University; San Jose (CA); On-site; USD 64,582 - 94,078; Full time

Benefits offered by this job

Comprehensive benefits package

Professional development opportunities

Job summary

San Jose State University seeks a Technology Support Specialist to enhance its campus learning spaces. This role involves advanced AV management, including installation and troubleshooting for classroom and event technology.

The ideal candidate will supervise a student team and be responsible for developing user documentation, maintaining equipment, and ensuring compliance with safety standards. Successful candidates will have a strong background in AV systems and excellent customer service skills.

Qualifications

• Equivalent to a bachelor's degree in a related field.
• Two years of relevant experience; advanced degrees can substitute for experience.
• Experience with AV system design and installation.

Responsibilities

• Provide advanced troubleshooting for AV systems.
• Develop user documentation for AV systems.
• Coordinate vendor relationships and installations.

Skills

AV systems troubleshooting

Mac OS

Windows OS

Customer service

Network fundamentals

Education

Bachelor's degree in a related field

Tools

Extron

Crestron

Q-SYS

Biamp

Shure

Job description

San Jose State University seeks a Technology Support Specialist to enhance its campus learning spaces. This role involves advanced AV management, including installation and troubleshooting for classroom and event technology.

The ideal candidate will supervise a student team and be responsible for developing user documentation, maintaining equipment, and ensuring compliance with safety standards. Successful candidates will have a strong background in AV systems and excellent customer service skills.