Claims Support Specialist — Customer Care & Tech Help

MCI Careers; Las Cruces (NM); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Incentives & Rewards

Retirement Savings

Career Growth

Job summary

MCI Careers in Las Cruces, NM is seeking a Call Center Claims Representative to support inbound customer service and technical inquiries. This entry-level position involves troubleshooting, interaction with customers, and accurate claims processing. Ideal candidates should have a high school diploma, strong communication skills, and a customer service mindset. Competitive compensation and benefits including paid time off, health benefits, and opportunities for career growth are offered.

Qualifications

• Must be 18 years of age or older.
• Communication skills including written and oral fluency in English.
• Experience with data entry utilizing a computer.

Responsibilities

• Handle inbound and outbound contacts in a courteous manner.
• Accurately document and process customer claims.
• Troubleshoot technical issues for callers.

Skills

Customer service orientation

Communication skills

Problem-solving

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI Careers in Las Cruces, NM is seeking a Call Center Claims Representative to support inbound customer service and technical inquiries. This entry-level position involves troubleshooting, interaction with customers, and accurate claims processing. Ideal candidates should have a high school diploma, strong communication skills, and a customer service mindset. Competitive compensation and benefits including paid time off, health benefits, and opportunities for career growth are offered.