TPA Claims Examiner (Property)

RSUI; Atlanta (GA); Hybrid; USD 70,000 - 100,000; Full time

Job summary

RSUI seeks a collaborative TPA Claims Examiner for its commercial E&S Property Claims unit in Atlanta, GA. The role focuses on overseeing TPA workflows, ensuring accurate documentation and timely resolutions, with three days per week in-office as part of a hybrid schedule.

The candidate should have 3+ years in property claims, a Georgia Adjuster’s License, and strong communication skills to work across teams and TPAs. RSUI offers a strong benefits package and growth opportunities.

Qualifications

• 3+ years of property claims experience required.
• Georgia Adjuster’s License required.
• Excellent oral, written and interpersonal communication required.
• College degree preferred; equivalent experience accepted.

Responsibilities

• Oversee TPA workflow to ensure timely claims handling and resolution.
• Monitor TPAs progress via diary and ensure timely CNRs.
• Provide guidance to TPAs on losses beyond their authority.
• Prepare monthly TPAs reports and assist with annual audits.
• Maintain well-documented claim files with accurate details.
• Attend team meetings and related business activities.
• Perform other duties as assigned based on business needs.

Skills

Communication skills

Multitasking

Customer service

Microsoft Office

Education

College degree or equivalent business experience

Tools

Outlook/Word/Excel

Georgia Adjuster’s License

Job description

RSUI has a fantastic opportunity for a collaborative and service-focused TPA Claims Examiner to join our commercial E&S Property Claims unit in Atlanta, Georgia! The TPA Claims Examiner oversees the TPA’s workflow in compliance with service agreements and billing guidelines, to ensure timely claims handling and resolution.

Strong working relationships are a key component of RSUI’s team-oriented, high-performance culture. Our specialized area of industry focus requires real-time, in-person collaboration that fosters meaningful dialogue and strengthens professional connections. Team meetings, employee events, and other work obligations also often require an in-person presence. This position will work RSUI’s hybrid schedule, which requires three days weekly in the office.

RSUI, a Berkshire Hathaway company, is proud to be recognized as a 2026 Axios Atlanta Top Workplace! Here, employees are motivated to do their best work, guided by strong core values of people, service, and integrity, supported by a great benefits package, and are set up to grow and develop their professional careers from day one.

Responsibilities:

• Responsible for completing new assignments to the TPAs.
• Timely completion of the CNRs, when warranted.
• Timely monitoring of TPAs progress via diary.
• Ensure claim files are documented timely and appropriately.
• Provide oversight and guidance to TPAs on losses that exceed their authority.
• Responsible for TPA monthly reports as needed for the team.
• Assist with annual audits of the TPA firms.
• Attends business related functions, such as team meetings, mediations, trials, company events, etc.
• May perform other related tasks as assigned, depending on business need.

Qualifications:

• College degree preferred; equivalent business experience required.
• 3+ years of property claims experience required; commercial property claims experience preferred.
• Must possess and be able to maintain a Georgia Adjuster’s License.
• Excellent oral, written, and interpersonal communication skills required.
• Decision making, prioritizing, and ability to handle multiple tasks efficiently.
• Requires an excellent understanding and skill level of internal & external customer service.
• Working knowledge of Microsoft Office Products (Outlook, Word and Excel).

RSUI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, amnesty, genetic characteristics or genetic information, pregnancy or childbirth, veteran status, and any other characteristic protected by applicable Federal, state, and local laws

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.