Cinema Guest Experience Specialist

Showcase Cinemas; Millbury (MA); On-site; USD 17,000 - 22,000; Full time

Job summary

Showcase Cinemas is seeking a Cast Member to deliver friendly, knowledgeable service across guest service, concessions, box office, and usher duties. You will greet guests, explain promotions, and assist with seating while upholding safety and cleanliness standards in all areas of the theater.

The role supports a fast-paced, team-oriented environment where strong communication and cash handling are essential. Availability for flexible scheduling is preferred.

Qualifications

• Experience in customer service preferred.
• Ability to handle cash and credit transactions.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment with others.

Responsibilities

• Greet and assist guests in a friendly, helpful manner at the front of house.
• Sell tickets, gift cards, and promotions; process payments accurately.
• Prepare and serve concessions; maintain cleanliness and safety in service areas.
• Assist with ushering, seating, and monitoring auditorium conditions; address disruptions as needed.

Skills

Customer service

Cash handling

Team player

Communication

Job description

Showcase Cinemas is seeking a Cast Member to deliver friendly, knowledgeable service across guest service, concessions, box office, and usher duties. You will greet guests, explain promotions, and assist with seating while upholding safety and cleanliness standards in all areas of the theater.

The role supports a fast-paced, team-oriented environment where strong communication and cash handling are essential. Availability for flexible scheduling is preferred.