Cinema Guest Experience Specialist

Showcase Cinemas; Holtsville (NY); On-site; USD 21,000 - 28,000; Full time

Job summary

Showcase Cinemas in Holtsville, NY is seeking a Cast Member to enhance the guest experience by delivering friendly, knowledgeable service across cinema operations, including guest service, box office, concessions, and usher duties.

You will greet guests, answer inquiries, explain promotions, process transactions, prepare concessions, maintain cleanliness, supervise seating, and help ensure a safe, enjoyable theater for all.

Qualifications

• Greet guests with a friendly and approachable demeanor.
• Respond promptly and courteously to guest inquiries and feedback.
• Basic mental algebra is required.
• Willingness to identify and correct guest misbehaviour.
• Communicate effectively and work in a fast-paced team environment.

Responsibilities

• Greet and welcome guests; provide friendly, knowledgeable service across cinema operations.
• Sell tickets, gift cards, and process cash/credit transactions at the box office.
• Prepare and serve concessions; maintain cleanliness and safety in the concession area.
• Greet guests entering/exiting and assist with seating; monitor auditoriums for quality and disruptions.

Job description

Showcase Cinemas in Holtsville, NY is seeking a Cast Member to enhance the guest experience by delivering friendly, knowledgeable service across cinema operations, including guest service, box office, concessions, and usher duties.

You will greet guests, answer inquiries, explain promotions, process transactions, prepare concessions, maintain cleanliness, supervise seating, and help ensure a safe, enjoyable theater for all.