Cinema Guest Experience Associate

Cinemark; McKinney (TX); Presencial; USD 14.000 - 18.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Employee Discount

401(k) Matching*

Growth Opportunities

Education Assistance*

Health Benefits*

Parental Leave*

Paid Time Off*

Daily Pay*

Free Movies*

Descripción de la vacante

Cinemark is seeking Team Members to create a welcoming guest experience and to assist with multiple roles such as Usher, Box Office, or Concessionist as needed. You’ll be quick, accurate, and knowledgeable about movies and promotions, ensuring a heroic guest experience across the theater in a collaborative team environment.

Responsibilities include operating POS systems, assisting guests, and maintaining safety and cleanliness.

Formación

• Must be at least 16 years of age.
• Completes basic food handling training and any local/state required certifications.
• Availability to work flexible hours including evenings, weekends, and holidays.
• Excellent guest service mindset and communication.
• Ability to work in a team and independently, following directions.

Responsabilidades

• Greets Guests with a smile in a timely and professional manner
• Operates Cinemark’s POS system for all transactions on assigned register
• Verifies tickets at podium and directs Guests to an auditorium
• Ensures tickets are sold in accordance with MPAA rating system and policies
• Provides pricing, movie information, and event details
• Responds to guest questions in a professional customer service manner
• Performs theatre inspections for presentation quality and safety
• Keeps theatre clean and debris-free in all areas
• Prepares food and operates cooking and warming equipment
• Regularly sanitizes high-contact areas and adheres to food safety laws
• Monitors safety and security issues and reports to management
• Assists with opening and closing duties as assigned
• Performs other duties as needed

Conocimientos

Customer service

Cash handling

English proficiency

Descripción del empleo

Cinemark is seeking Team Members to create a welcoming guest experience and to assist with multiple roles such as Usher, Box Office, or Concessionist as needed. You’ll be quick, accurate, and knowledgeable about movies and promotions, ensuring a heroic guest experience across the theater in a collaborative team environment.

Responsibilities include operating POS systems, assisting guests, and maintaining safety and cleanliness.