Cinema Guest Experience Associate

Cinemark; Roanoke (TX); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching*

Growth Opportunities

Education Assistance*

Health Benefits*

Parental Leave*

Paid Time Off*

Daily Pay*

Free Movies*

Job summary

Cinemark Team Members create a welcoming environment for our Guests. A Team Member is quick, accurate, and knowledgeable about movies, special events, upcoming attractions, pricing, promotions, etc. The Team Member strives to ensure the highest quality in everything served.

Being familiar with the operation, this individual will answer guest questions while ensuring a heroic guest experience. Additionally, Team Members may work cross functionally as an Usher, Box Office or Concessionist as

Qualifications

• Requires ability to communicate in English clearly.
• Flexible to work evenings, weekends, holidays.
• Must be at least 16 years old.

Responsibilities

• Greets Guests with a smile in a timely and professional manner.
• Operates Cinemark’s POS system for all transactions completed on assigned register.
• Verifies tickets at podium and directs Guests to an auditorium.
• Ensures tickets are sold in accordance with MPAA ratings and policies.
• Provides pricing, movie, events, and theatre information.
• Responds to phone calls and questions from Guests with professional service.
• Maintains theatre cleanliness and safety across areas.
• Assists with opening and closing duties as assigned by management.

Skills

Guest service

Cash handling

Team player

English communication

Multi-role versatility

Tools

POS system

Job description

Cinemark Team Members create a welcoming environment for our Guests. A Team Member is quick, accurate, and knowledgeable about movies, special events, upcoming attractions, pricing, promotions, etc. The Team Member strives to ensure the highest quality in everything served.

Being familiar with the operation, this individual will answer guest questions while ensuring a heroic guest experience. Additionally, Team Members may work cross functionally as an Usher, Box Office or Concessionist as