Chief AI Enablement & Transformation Leader

Voice Systems Engineering, Inc.; Tennessee; Remote; USD 180,000 - 280,000; Full time

Benefits offered by this job

Unlimited vacation

Flexible work schedule

Medical, dental, vision, and life ins.

Wellness wallet

Tuition reimbursement

401k match

Job summary

Voice Systems Engineering, Inc. is seeking a Head of AI Enablement & Transformation to consolidate ongoing AI initiatives into a coherent, governed program. You will prototype agentic AI systems, build tools and playbooks, and teach a largely non-technical team to apply AI safely and effectively.

The role emphasizes governance, rapid prototyping, and a remote-first culture. Ideal for leaders with hands-on AI delivery and experience enabling non-technical staff across a platform business.

Qualifications

• Minimum 7 years in technology, operations, product, consulting or transformation roles, including at least 2 years of applied generative AI work.
• Scripting or coding ability sufficient to prototype, integrate via APIs, and troubleshoot without waiting on an engineering team.
• Demonstrated success rolling out AI or automation across a non-technical workforce, with measurable gains in adoption, quality or efficiency.
• Experience establishing governance, responsible-AI or data-handling policies in a live operating environment.
• Excellent facilitation, coaching and communication skills: equally credible with engineers and with a customer care representative whose week you are trying to make easier.
• Experience in a platform technology business, a two-sided marketplace, or an online B2C company. Experience consolidating scattered AI pilots or tools into one coherent, governed platform.
• Familiarity with low-code automation platforms, data pipelines, and BI tooling.

Responsibilities

• Build and ship AI capabilities: prototypes, agents, evaluation frameworks, and the pipeline that allows a non-engineer to deploy something safely.
• Leading hands-on enablement across the company: a weekly working session you run, role-specific playbooks, office hours, and a network of AI champions in every function, with adoption measured in actual use rather than attendance.
• Redesigning core workflows around what AI makes possible, in partnership with the teams that do the work, rather than automating the steps that already exist.
• Owning the AI scorecard: publishing weekly results including the metrics that missed, setting targets, and being transparent when a target changes and why.
• Deciding the tooling stack: evaluating models, platforms, agent frameworks and vendors; building the guardrails first: a graduated autonomy model that agents earn on evidence, traceability from every output back to its prompt and approver, a permissions and data-classification model that holds, and acceptable-use policy developed with Legal, HR and IT as partners from week one.
• Managing the use-case pipeline from intake through prioritization, pilot, rollout and maintenance, and retiring at least one initiative each quarter, openly and with the reasoning, including your own.
• Protecting the quality of what we ship: validating outputs against sources, retesting after model and tool updates, and defining where human oversight is required.
• Looking after the team: one scorecard metric asks the team whether AI is making them more capable or just more pressured.

Job description

Voice Systems Engineering, Inc. is seeking a Head of AI Enablement & Transformation to consolidate ongoing AI initiatives into a coherent, governed program. You will prototype agentic AI systems, build tools and playbooks, and teach a largely non-technical team to apply AI safely and effectively.

The role emphasizes governance, rapid prototyping, and a remote-first culture. Ideal for leaders with hands-on AI delivery and experience enabling non-technical staff across a platform business.