Chattanooga Banking Center Advisor – Customer Service & Sales

WesBanco Bank Inc.; Chattanooga (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

WesBanco Bank Inc. is seeking a Customer Service Advisor to deliver exceptional customer service, identify sales opportunities, and support both CSR and sales platforms throughout the Banking Center.

You will open deposit accounts, process transactions, and promote bank products to customers and prospects. The role emphasizes outbound onboarding calls, community engagement, and consistent referral activities to grow new and existing Retail banking relationships, while upholding security and

Qualifications

• Excellent customer service skills and ability to promote bank products.
• Ability to identify referral opportunities and build relationships.
• Proficient in banking software and Outlook for daily tasks.
• Ability to open new deposit accounts and process transactions.
• Adherence to bank policies and security procedures.

Responsibilities

• Open new deposit accounts and operate a cash drawer.
• Process financial service transactions accurately.
• Initiate outbound calls for onboarding and prospecting.
• Promote bank products and refer customers to partners.
• Build relationships with customers and internal partners.
• Maintain security controls and comply with policies.

Skills

Excellent customer service

Operational proficiency

Security proficiency

Referral opportunities

Relationship building

Sales promotion

Education

High school diploma

Tools

Microsoft Outlook 365

Banking software

Job description

WesBanco Bank Inc. is seeking a Customer Service Advisor to deliver exceptional customer service, identify sales opportunities, and support both CSR and sales platforms throughout the Banking Center.

You will open deposit accounts, process transactions, and promote bank products to customers and prospects. The role emphasizes outbound onboarding calls, community engagement, and consistent referral activities to grow new and existing Retail banking relationships, while upholding security and