Banking Customer Success & Sales Advisor

WesBanco Bank Inc.; Bridgeport (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

WesBanco Bank Inc. is seeking a Customer Service Advisor to deliver exceptional service, identify sales opportunities, and assist customers with account transactions in the Banking Center.

The role emphasizes outbound onboarding calls, prospecting new retail customers, and promoting bank products. You will open deposit accounts, handle cash duties, and refer clients to business partners while upholding bank policies and security standards.

Qualifications

• Demonstrates excellent customer service and communication.
• Ability to identify referral opportunities and promote bank products.
• Strong organizational and multi-tasking skills.

Responsibilities

• Assess banking needs and make product referrals to partners.
• Open new deposit accounts and process transactions.
• Maintain security controls and follow procedures.
• Meet production and referral goals through outreach.
• Support daily banking center operations and cash handling.
• Build relationships with customers and internal partners.

Skills

Customer service

Relationship building

Outbound calling

Education

High School Diploma or GED

Job description

WesBanco Bank Inc. is seeking a Customer Service Advisor to deliver exceptional service, identify sales opportunities, and assist customers with account transactions in the Banking Center.

The role emphasizes outbound onboarding calls, prospecting new retail customers, and promoting bank products. You will open deposit accounts, handle cash duties, and refer clients to business partners while upholding bank policies and security standards.