Banking Center Customer Success & Sales Advisor

WesBanco Bank Inc.; Williamstown (OH); On-site; USD 32,000 - 48,000; Full time

Job summary

WesBanco Bank Inc. seeks a Customer Service Advisor in Ohio to deliver excellent customer service, open new deposit accounts, and promote bank products. The role includes outbound onboarding calls and identifying referral opportunities to internal and external partners.

The CSA will support CSR functions and ensure adherence to bank policies while building strong customer relationships for both consumer and business accounts.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year banking experience preferred.
• Minimum 3 years of cash handling, sales or customer service experience required.

Responsibilities

• Open new deposit accounts and operate a cash drawer.
• Identify referral opportunities and promote bank products and services.
• Conduct outbound calls for customer onboarding and prospecting.
• Provide exceptional customer service and resolve issues professionally.
• Build relationships with customers and internal partners to meet goals.

Skills

Business Development

Interpersonal and Communication Skills

Other Skills and Abilities

Mathematical Skills

Reasoning Ability

Education

High School Diploma or GED

Job description

WesBanco Bank Inc. seeks a Customer Service Advisor in Ohio to deliver excellent customer service, open new deposit accounts, and promote bank products. The role includes outbound onboarding calls and identifying referral opportunities to internal and external partners.

The CSA will support CSR functions and ensure adherence to bank policies while building strong customer relationships for both consumer and business accounts.