Charged-Off Loan Recovery Specialist

Nuvision Federal Credit Union; Arizona; Remote; USD 24,000 - 35,000; Full time

Job summary

Nuvision Federal Credit Union in Arizona is hiring a Collections Specialist (Loss Mitigation) who will oversee the direct preparation of all charged-off loan functions, including liquidation, recoveries and maintenance, and diligently track money collected.

Under the AVP Collections – Loss Mitigation, you will negotiate settlements to maximize recovery, support monthly targets, and coordinate with management on small claims, repossessions and bankruptcy filings.

Qualifications

• 3 years of hands-on collection experience, dealing with retail secured and unsecured loans.
• Strong background in bankruptcy laws, foreclosures, repossessions and the Fair Debt Collection Practice Act.
• Excellent written and verbal communication, interpersonal, and relationship building skills, with focus on negotiating, consulting and persuasion.
• Proficient in Microsoft Office products including Word, Excel and Outlook.

Responsibilities

• Contact charged-off loan and negative share members to arrange repayment and record activity.
• Work with members to negotiate settlements resulting in maximum return to the credit union.
• Meet monthly recovery targets as defined in the annual business plan/goals.
• Assist management with processing small claims, repossessions, legal wage assignments and bankruptcy for charged-off accounts.
• Ensure that all recovery payments are processed and properly allocated to the required loans or General Ledger account.
• Supports and participates in continuous improvement activities.

Skills

Collections experience

Skip tracing

Negotiation

Communication skills

Microsoft Office

Education

Two-year college degree

Job description

Nuvision Federal Credit Union in Arizona is hiring a Collections Specialist (Loss Mitigation) who will oversee the direct preparation of all charged-off loan functions, including liquidation, recoveries and maintenance, and diligently track money collected.

Under the AVP Collections – Loss Mitigation, you will negotiate settlements to maximize recovery, support monthly targets, and coordinate with management on small claims, repossessions and bankruptcy filings.