Channel Account Manager I — Remote AU, Growth & Equity

Huntress; United States; Remoto; USD 66.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully remote work

Annual US trip for Summer Summit

Office setup reimbursement

Parental leave

Phone/internet allowance

Home office stipend

Private health insurance

Stock options for all full‑time

Descrizione del lavoro

Huntress is a remote‑first cybersecurity company seeking a Channel Account Manager in Australia. You’ll drive revenue by expanding partner relationships, delivering Huntress solutions, and ensuring customer success.

The role emphasizes net and gross retention, with high visibility and impact. You’ll manage multiple stakeholders, execute renewals and expansions, and collaborate across Sales, Marketing, Support, and leadership to improve the customer experience.

Competenze

• 2+ years in account management, direct customer sales, or similar post‑sales roles.
• Experience in SaaS, preferably cybersecurity.
• Experience with Salesforce or other CRM platforms.
• Strong bias to action and ability to execute efficiently.
• Ability to manage multiple stakeholders and maintain momentum on renewals and expansions.
• Commercial curiosity and judgment balancing customer outcomes with growth.

Mansioni

• Act as a trusted advisor to customers, delivering solutions that increase satisfaction and value.
• Own and grow relationships inside assigned organizations.
• Drive renewals and expansion opportunities across your book of business.
• Contribute to team goals around retention and customer satisfaction.
• Collaborate cross‑functionally with Sales, Marketing, Support, SEs, TAMs, and leadership to remove blockers.

Conoscenze

Account management

SaaS sales

CRM (Salesforce)

Stakeholder management

Communication

Strumenti

Salesforce CRM

Descrizione del lavoro

Huntress is a remote‑first cybersecurity company seeking a Channel Account Manager in Australia. You’ll drive revenue by expanding partner relationships, delivering Huntress solutions, and ensuring customer success.

The role emphasizes net and gross retention, with high visibility and impact. You’ll manage multiple stakeholders, execute renewals and expansions, and collaborate across Sales, Marketing, Support, and leadership to improve the customer experience.