Cybersecurity Channel Growth Manager (Remote AU)

Huntress Labs; Stati Uniti; Remoto; USD 65.000 - 109.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully remote work

Home office set up reimbursement (AUD

Parental leave 12 weeks

Monthly digital allowance ($185 AUD)

Tech stipend

Private health insurance

Stock options

Coaching via BetterUp

Descrizione del lavoro

Huntress Labs, a remote-first cybersecurity company, is seeking a Channel Account Manager to drive revenue through partner engagement, expansion, and retention. You will manage a book of business, renewals, and upsell opportunities across a global partner base, reporting to the Manager of Account Management.

In this role, you will collaborate with Sales, Marketing, Support, SEs, and leadership, maintaining CRM hygiene and leveraging AI tools to stay organized and deliver measurable value to

Competenze

• 2+ years of experience in account management, direct customer sales, or a similar post-sales or commercial role.
• Strong experience in SaaS, preferably related to the cybersecurity industry.
• Experience with Salesforce or other similar CRM platforms.
• Strong bias to action and the ability to get things done efficiently and effectively.
• Ability to manage multiple stakeholders, maintain momentum on renewals and expansion conversations, and communicate clearly across internal and external teams.
• Commercial curiosity and sound judgment in balancing customer outcomes with business growth, and confidence building relationships with both customers and partners.

Mansioni

• Act as a trusted advisor to customers, delivering solutions that increase satisfaction, strengthen Huntress adoption, and create measurable value across their environment.
• Own and grow relationships with multiple contacts inside assigned customer organizations.
• Drive renewals and expansion opportunities across your book of business, including upsell and cross-sell motions where appropriate.
• Contribute to team goals around retention, expansion, and customer satisfaction.
• Work cross-functionally with internal teams including Sales, Marketing, Support, SEs, TAMs, and leadership to remove blockers and improve the customer experience.
• Maintain strong operational hygiene in CRM, document customer activity clearly, and keep next steps and opportunities moving forward.
• Use AI tools to prepare for partner meetings, summarise calls, and stay organized so you can move faster with sound judgment.

Conoscenze

Account management

SaaS experience

CRM (Salesforce)

Strumenti

Salesforce

Descrizione del lavoro

Huntress Labs, a remote-first cybersecurity company, is seeking a Channel Account Manager to drive revenue through partner engagement, expansion, and retention. You will manage a book of business, renewals, and upsell opportunities across a global partner base, reporting to the Manager of Account Management.

In this role, you will collaborate with Sales, Marketing, Support, SEs, and leadership, maintaining CRM hygiene and leveraging AI tools to stay organized and deliver measurable value to