Central Dispatcher: Customer-Driven Logistics & Scheduling

J.P. Carrara & Sons, Inc.; Middlebury (VT); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) and profit-sharing retirement

Short-term disability

Life insurance

Job summary

J.P. Carrara & Sons, Inc. is seeking a customer service–oriented Central Dispatcher to coordinate deliveries and support daily dispatch operations in Middlebury, Vermont.

You will be the primary contact for customers, taking accurate orders and providing responsive service, while directing drivers to keep deliveries safe and on schedule. Key duties include scheduling orders for ready-mix concrete and related products, coordinating trucks and crews, and tracking driver hours to ensure compliance

Qualifications

• Strong customer service, communication, and computer skills.
• Ability to manage multiple priorities and respond calmly to changes.
• Dispatch or related industry experience preferred.

Responsibilities

• Receive and schedule customer orders for ready-mix concrete, aggregates, concrete pumps, and related products.
• Coordinate trucks, drivers, and delivery schedules, including tractor-trailers and precast loads.
• Work with plant personnel, job sites, and erection crews to resolve scheduling issues.
• Track driver hours, code timecards, and support driver compliance with company policies and FMCSA requirements.

Skills

Customer service

Communication

Computer skills

Job description

J.P. Carrara & Sons, Inc. is seeking a customer service–oriented Central Dispatcher to coordinate deliveries and support daily dispatch operations in Middlebury, Vermont.

You will be the primary contact for customers, taking accurate orders and providing responsive service, while directing drivers to keep deliveries safe and on schedule. Key duties include scheduling orders for ready-mix concrete and related products, coordinating trucks and crews, and tracking driver hours to ensure compliance