Central Dispatcher (Ready-Mix Concrete Manufacturing Plant)

JP Carrara & Sons, Inc.; Middlebury (VT); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) and profit sharing

Short‑term disability

Life insurance

Company cell phone

Job summary

JP Carrara & Sons, Inc. in Middlebury, VT seeks a customer service–oriented Central Dispatcher to coordinate deliveries and support daily dispatch operations.

You will take accurate orders from customers and direct drivers to keep deliveries safe and on schedule. This full‑time role requires strong communication and multitasking, with responsibilities spanning scheduling, driver hours, and compliance with company policies and FMCSA requirements.

Qualifications

• Strong customer service, communication, and computer skills.
• Ability to manage multiple priorities and respond calmly to changes.
• Dispatch or related industry experience preferred.

Responsibilities

• Receive and schedule customer orders for ready‑mix concrete, aggregates, concrete pumps, and related products.
• Coordinate trucks, drivers, and delivery schedules, including tractor‑trailers and precast loads.
• Work with plant personnel, job sites, and erection crews to resolve scheduling issues.
• Track driver hours, code timecards, and support driver compliance with company policies and Federal Motor Carrier requirements.

Skills

Customer service

Communication

Computer skills

Job description

We are seeking a customer service–oriented Central Dispatcher to coordinate deliveries and support the daily operations of our dispatch office. The dispatcher serves as a primary contact for customers, taking accurate orders and providing professional, responsive service, while giving drivers clear direction to keep deliveries safe, efficient, and on schedule.

KEY RESPONSIBILITIES

• Receive and schedule customer orders for ready‑mix concrete, aggregates, concrete pumps, and related products.
• Coordinate trucks, drivers, and delivery schedules, including tractor‑trailers and precast loads.
• Work with plant personnel, job sites, and erection crews to resolve scheduling issues.
• Track driver hours, code timecards, and support driver compliance with company policies and Federal Motor Carrier requirements.

QUALIFICATIONS

• Strong customer service, communication, and computer skills.
• Ability to manage multiple priorities and respond calmly to changes.
• Dispatch or related industry experience preferred.

SCHEDULE AND BENEFITS

• Full‑time, including some Saturdays.
• Company cell phone provided.
• Benefits include health, dental, and vision insurance; paid time off; 401(k) and profit‑sharing retirement plan; short‑term disability; and life insurance.

Equal Opportunity Employer

Salary/Compensation: $26.00 - $33.00 per hour