Center Operations & Programs Specialist

United Service Organizations, Inc.; Atlanta (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Generous PTO

Volunteer days

Military leave

401k match

Education reimbursement

Job summary

United Service Organizations, Inc. in Atlanta, GA seeks a Center Operations Specialist to run day-to-day Center operations, ensuring a welcoming, safe environment for service members and families. You will manage volunteers, support programs, and help deliver high-quality experiences.

The role requires 2+ years in related fields, strong customer service, and collaboration with military and community partners. The USO offers generous PTO, 401k match, and education reimbursement.

Qualifications

• 2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role.
• Experience in a non-profit, military, multicultural and/or global organization preferred.
• Strong interpersonal, customer service and problem-solving skills.

Responsibilities

• Execute daily Center operations to maintain a cost-effective, safe, welcoming environment.
• Engage visitors and act as a subject matter expert about Center amenities and services.
• Help plan and oversee programs and events, coordinating materials and volunteers.

Skills

Customer service

Communication

Problem-solving

Teamwork

Attention to detail

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Volunteer management software

Social media platforms

Digital Cheetah

Job description

United Service Organizations, Inc. in Atlanta, GA seeks a Center Operations Specialist to run day-to-day Center operations, ensuring a welcoming, safe environment for service members and families. You will manage volunteers, support programs, and help deliver high-quality experiences.

The role requires 2+ years in related fields, strong customer service, and collaboration with military and community partners. The USO offers generous PTO, 401k match, and education reimbursement.