Center Operations Lead – ABA Clinic

Kaleidoscope ABA Therapy Services; Tewksbury (MA); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Time-Off including holidays

Long-Term Disability & Life Insurance

401k with 6% match

Weekly pay on Thursdays

Job summary

Kaleidoscope Family Solutions ABA, Inc seeks a Center Operations Manager in TEWKSBURY, MA to oversee daily operations, staffing, scheduling, and customer service. You will support HR, Operations, and the Clinical team, ensuring accurate records and efficient service delivery for each case.

The role requires strong organizational skills, excellent communication, and the ability to manage multiple tasks while maintaining a professional presence.

Qualifications

• Experience in scheduling and office operations within a medical/therapy setting.
• Strong ethics, confidentiality, and professional conduct.
• Ability to work with internal and external clients in a courteous manner.

Responsibilities

• Oversee day-to-day center operations and staffing.
• Coordinate recruitment, scheduling, and customer service activities.
• Generate reports and manage administrative tasks across departments.
• Serve as liaison between administrative, HR, clinical teams and staff.

Skills

Rapport building

Sense of urgency

Time management

Organization

Multitasking

Communication skills

Education

Bachelor's degree or equivalent

Marketing / Business Admin / Healthcare degree preferred

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Zoom

GoToMeeting

ReThink (training)

Job description

Kaleidoscope Family Solutions ABA, Inc seeks a Center Operations Manager in TEWKSBURY, MA to oversee daily operations, staffing, scheduling, and customer service. You will support HR, Operations, and the Clinical team, ensuring accurate records and efficient service delivery for each case.

The role requires strong organizational skills, excellent communication, and the ability to manage multiple tasks while maintaining a professional presence.