Center Operations Manager: Lead Scheduling & Client Care

Kaleidoscope ABA Autism Therapy Services; Braintree (MA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

Disability & life insurance

401k with match

Weekly pay

Job summary

Kaleidoscope Family Solutions ABA, Inc in Braintree, MA is seeking a Center Operations Manager to lead day-to-day center operations, staff scheduling, recruitment, and service delivery support. You will maintain records, manage master schedules, and ensure staffing aligns with insurer-approved hours.

Reporting to HR, Operations, and Clinical departments, you will act as the liaison between admin and clinical staff, handle case allocations, and support continuous process improvement within a

Qualifications

• Bachelor's degree or equivalent work experience.
• 5+ years management experience in a professional environment, preferably in medical or behavioral health operations.
• Strong communication, organization, and confidentiality skills.

Responsibilities

• Oversee day-to-day center operations and staff management.
• Recruit, schedule, and coordinate staff to meet budgeted hours.
• Maintain accurate records related to staffing and service delivery.
• Support HR, Operations, and Clinical departments; liaison between admin and clinical staff.
• Allocate cases and monitor staff availability to ensure smooth operations.

Skills

Operations management

Staff scheduling

Recruitment

Customer service

Data reporting

Budgeting

Education

Bachelor's Degree

Healthcare Management

Tools

Microsoft Office

Job description

Kaleidoscope Family Solutions ABA, Inc in Braintree, MA is seeking a Center Operations Manager to lead day-to-day center operations, staff scheduling, recruitment, and service delivery support. You will maintain records, manage master schedules, and ensure staffing aligns with insurer-approved hours.

Reporting to HR, Operations, and Clinical departments, you will act as the liaison between admin and clinical staff, handle case allocations, and support continuous process improvement within a