Center Operations Director — Patient Experience & Culture

ChenMed LLC; United States; Sur place; USD 84 000 - 119 000; Plein temps

Résumé du poste

ChenMed LLC is seeking an Associate Center Operations Director to lead day-to-day center operations, including performance, scheduling optimization, patient experience, and center culture. You will supervise staff, drive engagement, and ensure high-quality care for patients and families in a fast-paced primary care setting.

The role requires 5+ years in healthcare operations, 3+ years of supervisory experience, and a BA/BS in a related field.

Qualifications

• BA/BS degree in Healthcare Administration or related field. Applicable experience may substitute for education on a year-for-year basis.

Responsabilités

• Enhances patient experience by implementing best practices and addressing feedback.
• Optimizes slot utilization to maximize access and efficiency.
• Maintains center culture through engagement and retention efforts.
• Oversees onboarding and staff development to ensure smooth operations.
• Develops workforce planning to meet patient needs and operational demands.

Connaissances

Relationship building

Data-driven decisions

Team leadership

Organizational skills

Formation

BA/BS in Healthcare Administration

Outils

Excel

Word

PowerPoint

Outlook

Description du poste

ChenMed LLC is seeking an Associate Center Operations Director to lead day-to-day center operations, including performance, scheduling optimization, patient experience, and center culture. You will supervise staff, drive engagement, and ensure high-quality care for patients and families in a fast-paced primary care setting.

The role requires 5+ years in healthcare operations, 3+ years of supervisory experience, and a BA/BS in a related field.