Center Manager - Guest Experience & Performance Leader

European Wax Center, Inc.; Baton Rouge (LA); On-site; USD 58,000 - 76,000; Full time

Benefits offered by this job

Discounted waxing

Performance bonuses

Life insurance

Health insurance

Paid Time Off

Referral programs

Job summary

European Wax Center in Baton Rouge seeks a Center Manager to lead guest experience, coach a high-performing team, and achieve financial goals. You will drive sales, manage a productive schedule, and ensure exceptional service across wax, services, and retail.

The role requires hands-on leadership, strong communication, and the ability to optimize KPIs such as net sales, service dollars per guest, and labor efficiency. A dynamic, guest-first culture is expected.

Responsibilities

• Lead guest experience to deliver a welcoming, memorable, and elevated experience.
• Own center performance and meet or exceed sales, service, and retail goals.
• Recruit, coach, and retain top talent; train teams on product knowledge.
• Ensure visual merchandising and brand standards are followed.
• Manage schedules, inventory, and daily tasks to support business needs.
• Maintain safety and operational excellence; adhere to policies.

Job description

European Wax Center in Baton Rouge seeks a Center Manager to lead guest experience, coach a high-performing team, and achieve financial goals. You will drive sales, manage a productive schedule, and ensure exceptional service across wax, services, and retail.

The role requires hands-on leadership, strong communication, and the ability to optimize KPIs such as net sales, service dollars per guest, and labor efficiency. A dynamic, guest-first culture is expected.