Guest-Experience Center Leader | Wax Spa Operations

European Wax Center, Inc.; Louisiana; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Discounted waxing services

Competitive salary

Employer-paid health insurance

Paid Time-Off

Employee referral program

Job summary

European Wax Center, Inc. is seeking a Center Manager in Louisiana to lead all aspects of a busy center, delivering an exceptional guest experience while achieving financial and operational goals.

You will coach a team of Guest Service Associates and Wax Specialists, ensuring brand standards and a positive, results-driven culture on the floor. The successful candidate will lead from the front, actively engaging with guests and associates, and be accountable for performance, culture, and results,

Qualifications

• Leads guest experience and service excellence across the center.
• Drives sales, service, and retail goals using KPIs.
• Coaches and mentors a high-performing team.
• Manages schedules, labor, and daily tasks to meet needs.

Responsibilities

• Lead and coach a high-performing team of Guest Service Associates and Wax Specialists.
• Deliver exceptional guest experiences while achieving financial and operational goals.
• Ensure brand standards and operational excellence on the floor.
• Communicate goals and provide feedback and development.

Skills

Leadership

Coaching

Guest service excellence

KPI analysis

Team development

Operations management

Tools

POS system

Job description

European Wax Center, Inc. is seeking a Center Manager in Louisiana to lead all aspects of a busy center, delivering an exceptional guest experience while achieving financial and operational goals.

You will coach a team of Guest Service Associates and Wax Specialists, ensuring brand standards and a positive, results-driven culture on the floor. The successful candidate will lead from the front, actively engaging with guests and associates, and be accountable for performance, culture, and results,