Center Manager — Guest Experience & Growth Leader

European Wax Center, Inc.; Lafayette (LA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Discounted waxing services and retail

Competitive salary plus bonuses

Employer-paid life and AD&D insurance

Employer-subsidized health insurance

Paid Time-Off

Referral programs

Job summary

European Wax Center is seeking a Center Manager to lead all aspects of the center, delivering an exceptional guest experience while achieving financial and operational goals. This role coaches a high-performing team of Guest Service Associates and Wax Specialists, ensuring brand standards, operational excellence, and a positive, results-driven culture.

A successful Center Manager leads from the front, stays on the floor with guests and associates, and is accountable for performance, culture, and

Responsibilities

• Lead a high-performing team of Guest Service Associates and Wax Specialists to deliver a welcoming guest experience.
• Drive sales, service, and retail KPIs while ensuring brand standards and operational excellence.
• Coach and mentor staff, maintain an active talent pipeline, and foster a culture of learning and growth.
• Manage center operations, including scheduling, inventory, cleanliness, and visual presentation.
• Communicate goals and progress to the team on a daily, weekly, and monthly basis.

Job description

European Wax Center is seeking a Center Manager to lead all aspects of the center, delivering an exceptional guest experience while achieving financial and operational goals. This role coaches a high-performing team of Guest Service Associates and Wax Specialists, ensuring brand standards, operational excellence, and a positive, results-driven culture.

A successful Center Manager leads from the front, stays on the floor with guests and associates, and is accountable for performance, culture, and