Center Administrator & Client Experience Lead

Hairclu; Farmington (CT); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

5 paid vacation days

8 paid holidays

5 wellness days

Medical insurance

Dental insurance

Life insurance

401(k) with company match

Company-paid training

Growth opportunities

Job summary

Hair Club is seeking a Center Administrator to manage administrative and office support functions at our Farmington, CT centers. You will facilitate new client and existing member flow, communicate key details across departments, and own scheduling to ensure an outstanding client experience.

Ideal candidates have 2+ years in administrative assistant and customer service roles, with strong scheduling, inventory management, and a passion for helping others.

Qualifications

• 2+ years of administrative assistant and customer service experience.
• Experience scheduling activities and confirmations.
• Assist with inventory management and ordering.
• Persuasive selling techniques for promotions.
• Build trust and strong client/team relationships.
• Passionate, energetic, and caring toward others.
• Ability to work independently and adapt to needs.
• Willing to learn new skills and techniques.
• Strong active listening skills.
• Bilingual English/Spanish is a plus.

Responsibilities

• Facilitating new client and existing member flow.
• Communicating important details across departments.
• Actively manages scheduling activities and delivers the UCE to all clients.

Skills

Administrative experience

Customer service

Scheduling

Inventory management

Bilingual English/Spanish

Job description

Hair Club is seeking a Center Administrator to manage administrative and office support functions at our Farmington, CT centers. You will facilitate new client and existing member flow, communicate key details across departments, and own scheduling to ensure an outstanding client experience.

Ideal candidates have 2+ years in administrative assistant and customer service roles, with strong scheduling, inventory management, and a passion for helping others.