Salon Client Experience & Scheduling Coordinator

HairClub; Tysons (VA); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Comprehensive benefits

401(k) retirement plan

Company-paid training

Growth opportunities

Job summary

HairClub in Tysons Corner is seeking a Client Service Coordinator to handle centers administrative and office support functions and to manage scheduling, client flow, and overall client experience.

Ideal candidates have 2+ years in admin and customer service, with a focus on organizing bookings, inventory orders, and delivering excellent service to clients. This closely matches HairClub's industry-leading benefits and growth opportunities.

Qualifications

• 2+ years of administrative assistant and customer service experience.
• Actively manages scheduling activities, including booking and appointment confirmations.
• Assist with inventory management, including full responsibility of ordering and collections.
• Persuasive selling techniques of promotions.
• Ability to build trust and preserve strong client and team relationships.

Responsibilities

• Facilitate new client and existing member flow.
• Actively manage all scheduling activities and ensure the best client experience.
• Assist with inventory management and ordering/collections.
• Promote promotions to clients and maintain strong relationships.

Skills

Scheduling

Customer service

Administrative

Bilingual English/Spanish

Education

High School or better

Job description

HairClub in Tysons Corner is seeking a Client Service Coordinator to handle centers administrative and office support functions and to manage scheduling, client flow, and overall client experience.

Ideal candidates have 2+ years in admin and customer service, with a focus on organizing bookings, inventory orders, and delivering excellent service to clients. This closely matches HairClub's industry-leading benefits and growth opportunities.