Center Administrator (CA)

Hairclu; Farmington (CT); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

5 paid vacation days

8 paid holidays

5 wellness days

Medical insurance

Dental insurance

Life insurance

401(k) with company match

Company-paid training

Growth opportunities

Job summary

Hair Club is seeking a Center Administrator to manage administrative and office support functions at our Farmington, CT centers. You will facilitate new client and existing member flow, communicate key details across departments, and own scheduling to ensure an outstanding client experience.

Ideal candidates have 2+ years in administrative assistant and customer service roles, with strong scheduling, inventory management, and a passion for helping others.

Qualifications

• 2+ years of administrative assistant and customer service experience.
• Experience scheduling activities and confirmations.
• Assist with inventory management and ordering.
• Persuasive selling techniques for promotions.
• Build trust and strong client/team relationships.
• Passionate, energetic, and caring toward others.
• Ability to work independently and adapt to needs.
• Willing to learn new skills and techniques.
• Strong active listening skills.
• Bilingual English/Spanish is a plus.

Responsibilities

• Facilitating new client and existing member flow.
• Communicating important details across departments.
• Actively manages scheduling activities and delivers the UCE to all clients.

Skills

Administrative experience

Customer service

Scheduling

Inventory management

Bilingual English/Spanish

Job description

Why Us:

We're Hiring & We Want You! Imagine a place where you can make a difference every day, LOVE WHAT YOU DO, and make a great living doing it. You just found it, Hair Club Has It All!

Why Hair Club?

• Stability' We've been the industry leader across North America for more than 40 years and you can help us grow to even greater heights.


• Growth Opportunities' Our team has 70+ years of tenure at Hair Club and we believe in promoting from within. And, we provide paid training, so you can continue to learn and be successful.


• Inspiration' We help people restore their hair and transform their lives every day. And we help our communities through our charitable Pay It Forward and Hair Club for Kids Come to work knowing that what you do really makes a difference in the lives of others.

A Day in the Life of a Center Administrator:

You'll be Responsible for the Centers administrative and office support functions along with any activities.

• Facilitating new client and existing member flow.


• Communicating important details across all departments


• Actively manages all scheduling activities and responsible for delivering the ultimate client experience ("UCE") to all clients.

What You'll Need:

• 2+ years of administrative assistant and customer service experience.


• Actively manages scheduling activities, including booking and appointment confirmations.


• Assist with inventory management, including full responsibility of ordering and collections.


• Persuasive selling techniques of promotions.


• Ability to build trust and preserve strong client and team relationships.


• Passionate and energetic about helping others, displaying genuine care and compassion


• Has the ability to work independently and adapt to business needs.


• Willing to continuously improve and eagerness to learn new skills and techniques.


• Strong active listening skills


• Bilingual (English/ Spanish) a plus.

Great Perks & Benefits:

Attractive work hours: Tuesday through Saturday, with Sundays and Mondays off. Salons are closed for most major holidays.

Receive the best benefits in the industry, including:

• 5 paid vacation days, 8 paid holidays, and 5 wellness days your 1st year! (vacation increases over time)


• Full, comprehensive benefits (medical insurance, dental insurance, life insurance and more)


• A 401(k)-retirement savings plan with company match


• Company-paid training


• A wealth of opportunities for growth and advancement

Hair Club is an Equal Opportunity Employer, dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. HairClub strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace.