Cell Therapy Account Manager — Drive Adoption & Growth

CareDx, Inc.; Philadelphia (Philadelphia County); Remote; USD 250,000 - 260,000; Full time

Benefits offered by this job

Competitive base salary + incentives

Health & welfare benefits

Gym reimbursement program

Living Donor policy – up to 30 days

Job summary

CareDx, Inc. is seeking a Cell Therapy Account Manager for the Atlantic Northeast, primarily supporting US-based transplant and oncology programs from a remote office.

The role requires deep healthcare selling experience, strategic account management, and the ability to navigate complex multi-stakeholder environments. You will educate providers on AlloHeme and related solutions, activate new accounts, and execute plans to grow adoption across academic medical centers, cancer centers, and large

Qualifications

• Minimum of 10 years sales or strategic account management experience in the healthcare industry.
• Demonstrated ability to sell clinically within the hematology-oncology market.
• Experience supporting blood and marrow transplant, cell therapy, or CAR-T programs preferred.
• Proven success selling into large academic medical centers, cancer centers, hospitals, and complex healthcare systems.
• Demonstrated experience navigating multi-stakeholder decision-making environments involving physicians, laboratory leadership, administrators, procurement teams, and operational stakeholders.
• Proven ability to establish and implement clinical, operational, laboratory, or workflow protocols within healthcare organizations.
• Experience supporting healthcare contracting processes; experience with Laboratory Service Agreements (LSAs) or related agreements preferred.
• Strong strategic account management and territory planning skills.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Demonstrated ability to work cross-functionally to drive customer adoption and implementation success.

Responsibilities

• Develop deep understanding of customer needs and workflows; identify expansion opportunities and growth plans.
• Educate providers on AlloHeme and related solutions through clinical discussions.
• Lead account onboarding and activation for testing solutions and workflows.
• Develop and execute strategic account plans to drive adoption and market penetration.
• Support contracting activities and remove barriers to implementation.
• Build trusted relationships with clinical, laboratory, and administrative stakeholders.
• Maintain a robust sales pipeline and territory plan; forecast opportunities and track milestones.
• Collaborate with internal teams to deliver customer-centric solutions.

Skills

Strategic account management

Healthcare sales

Clinical selling

Multi-stakeholder navigation

Travel 50-75%

Salesforce.com

MS Office

Tools

Salesforce.com

MS Office

Job description

CareDx, Inc. is seeking a Cell Therapy Account Manager for the Atlantic Northeast, primarily supporting US-based transplant and oncology programs from a remote office.

The role requires deep healthcare selling experience, strategic account management, and the ability to navigate complex multi-stakeholder environments. You will educate providers on AlloHeme and related solutions, activate new accounts, and execute plans to grow adoption across academic medical centers, cancer centers, and large