Catering Coordinator: Event & Client Services | Growth

Fairmont Hotels & Resorts; Santa Monica (CA); On-site; USD 34,000 - 47,000; Full time

Job summary

Fairmont Miramar Hotel & Bungalows in Santa Monica seeks a proactive Conference Services/Catering support role within the Sales and Catering team. You will assist managers, respond promptly to client inquiries, and manage event details using Opera S&C to ensure flawless service.

Ideal candidates bring Opera S&C and Microsoft Office proficiency, excellent customer service, strong interpersonal skills, and the ability to multi-task under pressure to deliver memorable experiences for guests.

Qualifications

• Previous experience in a Sales and Catering department is a plus.
• Computer proficiency with Microsoft Office, Word and Excel.
• Opera S&C experience.
• Excellent customer service skills.
• Superior interpersonal skills.
• Result oriented and highly motivated.
• Ability to multi-task and work under pressure.

Responsibilities

• Actively support the Conference Services and Catering Managers.
• Prompt response to client inquiries.
• Comprehensive management of Opera S&C.
• Handle client books and include all required information for file creation and maintenance.
• Create, complete and update Banquet Event Orders, coordinating with Managers and Clients.

Skills

Customer service

Interpersonal skills

Multi-tasking

Under pressure

Education

None

Tools

Opera S&C

Microsoft Office

Job description

Fairmont Miramar Hotel & Bungalows in Santa Monica seeks a proactive Conference Services/Catering support role within the Sales and Catering team. You will assist managers, respond promptly to client inquiries, and manage event details using Opera S&C to ensure flawless service.

Ideal candidates bring Opera S&C and Microsoft Office proficiency, excellent customer service, strong interpersonal skills, and the ability to multi-task under pressure to deliver memorable experiences for guests.