Catering Coordinator

Accorhotel; Santa Monica (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Accorhotel in Santa Monica is seeking a proactive Conferences & Catering support professional. You will assist Conference Services and Catering Managers, respond to client inquiries, and manage client bookings with accuracy in Opera S&C.

The role involves creating and updating Banquet Event Orders, coordinating event details with managers and clients, and leveraging Microsoft Office tools to ensure seamless execution. A background in sales or catering is a plus.

Qualifications

• Experience in a Sales or Catering department is a plus.
• Proficiency with Microsoft Office programs (Word and Excel).
• Excellent customer service and interpersonal skills.
• Ability to multi-task and work under pressure.

Responsibilities

• Support the Conference Services and Catering Managers.
• Prompt response to client inquiries.
• Comprehensive management of Opera S&C system.
• Handle client bookings with complete information for file creation and maintenance.
• Create, complete and update Banquet Event Orders with event details.

Skills

Customer service

Interpersonal skills

Multi-tasking

Pressure handling

Tools

Microsoft Office

Word

Excel

Opera S&C

Job description

Reporting to the Director of Catering & Events, responsibilities and essential job functions include, but are not limited to, the following:

• Actively support the Conference Services and Catering Managers.
• Prompt response to client inquiries
• Comprehensive management of Opera S&C
• Handle client books and include all required information for file creation and applicable maintenance
• Create, complete and update Banquet Event Orders, work with Managers and Clients for event details
• Previous experience in a Sales and Catering department is a plus
• Computer proficiency and experience with Microsoft Office, Word and Excel
• Opera S&C
• Excellent customer service skills
• Superior interpersonal skills
• Result oriented and highly motivated
• Ability to multi-task and work under pressure

All your information will be kept confidential according to EEO guidelines.