Catering Coordinator

Fairmont Hotels & Resorts; Santa Monica (CA); On-site; USD 34,000 - 47,000; Full time

Job summary

Fairmont Miramar Hotel & Bungalows in Santa Monica seeks a proactive Conference Services/Catering support role within the Sales and Catering team. You will assist managers, respond promptly to client inquiries, and manage event details using Opera S&C to ensure flawless service.

Ideal candidates bring Opera S&C and Microsoft Office proficiency, excellent customer service, strong interpersonal skills, and the ability to multi-task under pressure to deliver memorable experiences for guests.

Qualifications

• Previous experience in a Sales and Catering department is a plus.
• Computer proficiency with Microsoft Office, Word and Excel.
• Opera S&C experience.
• Excellent customer service skills.
• Superior interpersonal skills.
• Result oriented and highly motivated.
• Ability to multi-task and work under pressure.

Responsibilities

• Actively support the Conference Services and Catering Managers.
• Prompt response to client inquiries.
• Comprehensive management of Opera S&C.
• Handle client books and include all required information for file creation and maintenance.
• Create, complete and update Banquet Event Orders, coordinating with Managers and Clients.

Skills

Customer service

Interpersonal skills

Multi-tasking

Under pressure

Education

None

Tools

Opera S&C

Microsoft Office

Job description

Company Description

Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer’s market.

Company Description

Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer’s market.

What Is In It For You

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Career development opportunities with national and international promotion opportunities. The sky is your limit
• Pay Rate: $29.50 USD Gross hourly

Job Description

Reporting to the Director of Catering & Events, responsibilities and essential job functions include, but are not limited to, the following:

• Actively support the Conference Services and Catering Managers.
• Prompt response to client inquiries
• Comprehensive management of Opera S&C
• Handle client books and include all required information for file creation and applicable maintenance
• Create, complete and update Banquet Event Orders, work with Managers and Clients for event details

Qualifications

• Previous experience in a Sales and Catering department is a plus
• Computer proficiency and experience with Microsoft Office, Word and Excel
• Opera S&C
• Excellent customer service skills
• Superior interpersonal skills
• Result oriented and highly motivated
• Ability to multi-task and work under pressure

Additional Information

All your information will be kept confidential according to EEO guidelines.