Catastrophe Field Claims Specialist (Property)

Nationwide; Beryl (WV); Sur place; USD 63 000 - 116 000; Plein temps

Avantages offerts par ce poste

Medical/dental/vision insurance

Life insurance

Short and long term disability

Paid time off (18 days)

Nine paid holidays

401(k) with company match

Pension plan

Résumé du poste

Nationwide is seeking a National Catastrophe Property field claims professional to respond to major disasters nationwide, including hurricanes, wildfires, floods and more. You will travel up to 80% on short notice to inspect properties, assess coverage, and guide policyholders through the claims process with empathy and clear communication.

You will handle on-site CAT inspections, determine coverages, use Xactimate for estimates, and manage the full lifecycle of claims with independence and

Qualifications

• Prior insurance field/property claims handling or adjusting experience.
• Proficiency with Xactimate and prior estimate writing experience.
• Demonstrated ability to manage claims of varying complexity from start to finish.
• Experience working on-site in catastrophe (CAT) environments.
• Strong customer service orientation, especially in high-stress situations.
• Able to work independently in the field with extended deployments (12‑hour days for up to 21 consecutive days).

Responsabilités

• Conduct on-site property inspections and damage assessments in catastrophe zones.
• Investigate and resolve moderate to complex property claims from start to finish.
• Determine policy coverage and prepare estimates using tools like Xactimate.
• Own the full lifecycle of claims including reserving, supplements, and documentation.
• Maintain compliance with regulatory and internal standards while ensuring timely resolutions.
• Provide proactive, consistent updates to customers throughout the claims process.

Connaissances

CAT claims

Xactimate

Customer service

Field work

Independent work

Formation

Undergraduate degree or equivalent

Xactimate certification

Outils

Xactimate

Description du poste

Nationwide is seeking a National Catastrophe Property field claims professional to respond to major disasters nationwide, including hurricanes, wildfires, floods and more. You will travel up to 80% on short notice to inspect properties, assess coverage, and guide policyholders through the claims process with empathy and clear communication.

You will handle on-site CAT inspections, determine coverages, use Xactimate for estimates, and manage the full lifecycle of claims with independence and