CAT Claims Field Specialist Personal Property

Nationwide; Wisconsin; Hybrid; USD 63,000 - 116,000; Full time

Benefits offered by this job

Medical/dental/vision

Life insurance

Disability coverage

Paid time off

9 paid holidays

401(k) with company match

Pension plan

Business casual attire

Job summary

Nationwide's National Catastrophe (NATCAT) Field Claims team seeks a Property Claims Field Adjuster to travel nationwide, assess damage, determine coverage, and guide policyholders through the claims process with empathy. Expect onsite inspections, long deployments, and a focus on timely, high-quality outcomes.

You will handle CAT environments, work independently, and maintain strong communication with customers while meeting regulatory and internal standards.

Qualifications

• Prior insurance field/property claims handling or adjusting experience.
• Proficiency with Xactimate and prior estimate writing experience.
• Strong customer service orientation, especially in high-stress situations.
• Experience working on-site in catastrophe (CAT) environments.

Responsibilities

• Conduct on-site property inspections and damage assessments in catastrophe zones.
• Investigate and resolve moderate to complex property claims from start to finish.
• Determine policy coverage and prepare estimates using Xactimate.
• Own the full lifecycle of claims, including reserving and documentation.
• Provide proactive updates to customers throughout the process.

Skills

CAT claims experience

Xactimate

Customer service

Field claims handling

Travel up to 80%

Education

Undergraduate degree or equivalent experience

Tools

Xactimate

Job description

Nationwide's National Catastrophe (NATCAT) Field Claims team seeks a Property Claims Field Adjuster to travel nationwide, assess damage, determine coverage, and guide policyholders through the claims process with empathy. Expect onsite inspections, long deployments, and a focus on timely, high-quality outcomes.

You will handle CAT environments, work independently, and maintain strong communication with customers while meeting regulatory and internal standards.