Casino Partnerships Growth Manager

Norwegian Cruise Line Holdings Ltd.; Minnesota; On-site; USD 120,000 - 160,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. is seeking a Casino Partnerships Manager to acquire and grow partnerships with land-based casinos and loyalty programs for NCLH brands. You will manage pipeline, develop business cases, and negotiate terms with senior stakeholders across the organization.

The role requires deep experience in casino marketing, strong relationships with executives, and the ability to design joint marketing programs that align reinvestment objectives with brand portfolios.

Qualifications

• 7+ years in casino marketing, partnerships, or related commercial roles.
• Demonstrated success acquiring new accounts and growing complex casino or hospitality partnerships against measurable revenue goals.
• Established relationships with property marketing leaders and executive decision makers in the assigned casino region.
• Experience developing financial proposals, evaluating partnership economics, forecasting revenue, and using performance data to recommend action.

Responsibilities

• Build a territory development plan prioritizing casino operators and properties by player quality, loyalty-program strength, strategic fit, revenue potential, and probability of conversion.
• Develop relationships with property presidents, general managers, chief marketing officers, casino marketing leaders, player development executives, and loyalty decision makers.
• Originate, qualify, and advance new partnership opportunities through consultative discovery, property visits, industry events, referrals, and direct outreach.
• Develop partner-specific business cases and proposals that define the target player, commercial model, marketing commitment, operating requirements, and expected return for both organizations.
• Support the negotiation of partnership terms and coordinate approvals with leadership, finance, legal, and other internal stakeholders.
• Maintain an accurate pipeline, account plans, activity records, forecasts, and next steps in the designated customer relationship management system.
• Serve as the primary commercial relationship owner for assigned casino partners and establish a regular cadence with property marketing and executive leadership.
• Assess each partner's customer segments, reinvestment strategy, offer architecture, trip frequency, loyalty economics, host model, and promotional calendar to identify opportunities for incremental value for each partner.
• Design partnership marketing programs, cruise certificate offers, loyalty campaigns, VIP groups, events, and reciprocal benefit concepts that align the partner's reinvestment objectives with the NCLH brand portfolio.
• Translate performance results into practical recommendations that improve guest conversion, player quality, repeat participation, partner loyalty, and profitable revenue.
• Lead business reviews that clearly explain results, identify incremental opportunities or corrective actions, and secure partner commitments for the next growth cycle.
• Provide partner-facing training, program guidance, and sales materials so casino marketing and host teams can represent each offer accurately and confidently.

Skills

Casino marketing

Player development

Partnerships

Loyalty marketing

Revenue forecasting

Stakeholder management

Presentation skills

Education

Bachelor's Degree

Tools

Salesforce

Job description

Norwegian Cruise Line Holdings Ltd. is seeking a Casino Partnerships Manager to acquire and grow partnerships with land-based casinos and loyalty programs for NCLH brands. You will manage pipeline, develop business cases, and negotiate terms with senior stakeholders across the organization.

The role requires deep experience in casino marketing, strong relationships with executives, and the ability to design joint marketing programs that align reinvestment objectives with brand portfolios.