Table Games Supervisor: Lead Dealers & Guest Experience

New Hampshire Group Llc; Dover (NH); Vor Ort; USD 42.000 - 62.000; Vollzeit

Benefits dieser Stelle

Sign-on bonus

Zusammenfassung

Revo Casino & Social House in Dover, NH seeks a Table Games Supervisor to lead dealer teams, ensure service excellence, and uphold game integrity and regulatory compliance. You will guide staff training, monitor guest play, and communicate with Pit Manager and Surveillance on irregularities.

The role emphasizes attendance, professionalism, and adherence to policies, while supporting a welcoming, rebellious brand culture and community involvement.

Qualifikationen

• High School diploma or GED required, plus supervisor experience preferred.
• Excellent verbal, written and interpersonal communication skills.
• Ability to formulate and communicate ideas and to make independent decisions.

Aufgaben

• Leads and supports table games dealers to deliver legendary customer service.
• Ensures dealers are trained and equipped to perform as service professionals.
• Maintains game integrity and complies with internal controls and NH Lottery Commission regulations.
• Keeps staff informed of changes in table limits and customer demand.
• Reports significant cash and cheque transactions and communicates concerns to supervisors.

Kenntnisse

Verbal communication

Written communication

Interpersonal skills

Independent decision making

Ausbildung

High School diploma or GED

Jobbeschreibung

Revo Casino & Social House in Dover, NH seeks a Table Games Supervisor to lead dealer teams, ensure service excellence, and uphold game integrity and regulatory compliance. You will guide staff training, monitor guest play, and communicate with Pit Manager and Surveillance on irregularities.

The role emphasizes attendance, professionalism, and adherence to policies, while supporting a welcoming, rebellious brand culture and community involvement.