Case Manager I: Housing Access & Advocacy

Primary Health Care Inc; Des Moines (IA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Generous PTO accrual

License/certification fee reimburse.

CE reimbursement

401k with company match

Life & disability insurance

Flexible spending & health savings

Supplemental accident & critical Ill.

Job summary

Primary Health Care Inc is seeking a Case Manager to assist clients experiencing homelessness in Des Moines. You will assess needs, connect clients with housing and services, and advocate with community partners. The role emphasizes iCare values and may require non-traditional settings.

The position typically works 40 hours per week at the Administrative Office in Des Moines, with responsibilities spanning intake, coordination, advocacy, and outreach to diverse community agencies.

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• Mandatory Reporter Training within 90 days of employment.
• State of Iowa Chauffeur’s license and driver’s license.

Responsibilities

• Complete intakes and ongoing assessments to identify needs and access resources.
• Monitor and document client contacts, goals, progress per grant guidelines.
• Coordinate PHC services and referrals with external agencies.
• Advocate for clients with community agencies and schools.
• Arrange transportation assistance per PHC policy.
• Communicate with agencies using proper releases of information.
• Conduct outreach at community sites and serve as a liaison to resources.

Skills

Basic computer skills

Interpersonal skills

Written and verbal communication

Organization

Attention to detail

Problem solving

Professionalism

Education

Bachelor’s degree or equivalent experience

Tools

Homeless Management Information System

Job description

Primary Health Care Inc is seeking a Case Manager to assist clients experiencing homelessness in Des Moines. You will assess needs, connect clients with housing and services, and advocate with community partners. The role emphasizes iCare values and may require non-traditional settings.

The position typically works 40 hours per week at the Administrative Office in Des Moines, with responsibilities spanning intake, coordination, advocacy, and outreach to diverse community agencies.