Case Manager I: Housing Access & Advocacy

Primary Health Care, Inc (PHC); Des Moines (IA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Generous PTO accrual

License/certification fee reimburse

Education reimbursement

401k with company match

Life & disability insurance

Flexible spending & health savings

Job summary

Primary Health Care, Inc (PHC) in Des Moines, IA, is seeking a Case Manager to assist clients experiencing homelessness in accessing housing and resources through assessment, planning, and advocacy with community partners.

The role involves intake assessments, coordination with PHC services, client transportation, and outreach to shelters and community venues, following grant guidelines and PHC policies. Requires a Bachelor’s degree and licensure as noted.

Qualifications

• Bachelor’s degree in human services or related field; equivalent experience may be considered.
• Driver’s license and Chauffeur’s license as required; Mandatory Reporter Training within 90 days.
• Must obtain Mandatory Reporter Training and State of Iowa Chauffeur’s license within 90 days of employment.

Responsibilities

• Completes intakes and ongoing assessment with clients to identify needs, goals, and access resources and services.
• Monitors and documents client contacts, needs, goals, progress, and significant occurrences.
• Coordinates with PHC services and external agencies for referrals and transportation as needed.
• Advocates for clients with community agencies, schools, and other partners.
• Ensures access to transportation for appointments following PHC policy.
• Communicates with other agencies using professional discretion and proper releases of information.
• Conducts outreach at community agencies and shelters; serves as liaison between PHC and community resources.

Skills

Interpersonal skills

Communication skills

Organization skills

Problem-solving

Empathy

Education

Bachelor's degree in human services or related field

Tools

Email

Word processing

Spreadsheets

HMIS (Homeless Management Information System)

Job description

Primary Health Care, Inc (PHC) in Des Moines, IA, is seeking a Case Manager to assist clients experiencing homelessness in accessing housing and resources through assessment, planning, and advocacy with community partners.

The role involves intake assessments, coordination with PHC services, client transportation, and outreach to shelters and community venues, following grant guidelines and PHC policies. Requires a Bachelor’s degree and licensure as noted.