Case Manager I — Housing & Community Resources

FQHC Talent; Des Moines (IA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Generous PTO accrual

License/certification fee reimbursemen

Paid time off for continuing education

401k with company match

Life & disability insurance

Flexible spending & health savings

Supplemental accident & critical Illn.

Job summary

PHC is seeking a Case Manager to assist clients experiencing homelessness access housing and resources through assessment, case management, and advocacy with community partners. This role involves coordinating with PHC services and external agencies, and requires working from the Des Moines Administrative Office.

Ideal candidates will have a Bachelor's degree in a related field, and possess strong communication and organizational skills.

Qualifications

• Bachelor's degree in human services, mental health, counseling, psychology, healthcare or related field.

Responsibilities

• Completes intakes and ongoing assessment with clients to identify needs, develop goals, and access resources and services.
• Monitors and documents client contacts, needs, goals, progress, and significant occurrences, according to grant guidelines and PHC policies and procedures.
• Facilitates coordination with other PHC services, including medical, dental, mental health, and substance use, as well as referrals for services with external agencies.
• Advocates for clients with community agencies, schools, significant others and other appropriate agencies.
• Ensures clients have access to transportation to necessary appointments as appropriate, assisting with client transportation in accordance with PHC transportation policy.
• Communicates with other agencies on behalf of clients using professional discretion with client information, ensuring that appropriate releases of information are obtained.

Skills

Basic computer skills

Interpersonal skills

Communication skills

Organization skills

Attention to detail

Problem solving

Professionalism

Education

Bachelor’s degree in human services

Tools

HMIS

Job description

PHC is seeking a Case Manager to assist clients experiencing homelessness access housing and resources through assessment, case management, and advocacy with community partners. This role involves coordinating with PHC services and external agencies, and requires working from the Des Moines Administrative Office.

Ideal candidates will have a Bachelor's degree in a related field, and possess strong communication and organizational skills.