Case Manager I - Housing & Resource Advocate

Primary Health Care, Inc.; Des Moines (IA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

PTO accrual

License/certification reimbursement

Continuing education reimbursement

401k with company match

Life & disability insurance

FSA/HSA accounts

Supplemental insurance

Job summary

Primary Health Care, Inc. is seeking a Case Manager in Des Moines to assist clients experiencing homelessness access housing and resources through assessment, case management and advocacy with community partners. The role involves performing intakes, coordinating services, and ensuring access to transportation under grant guidelines.

The position requires a Bachelor's degree in a related field, valid driver’s license, and mandatory reporter training; Spaine? Not Spaine.

Qualifications

• Bachelor's degree in human services, mental health, counseling, psychology, healthcare or related field.
• Mandatory Reporter Training for Child Abuse and Dependent Adult Abuse (Iowa)
• Iowa Chauffeur’s license required within 90 days of employment.

Responsibilities

• Completes intakes and ongoing assessment with clients to identify needs, develop goals, and access resources and services.
• Monitors and documents client contacts, needs, goals, progress, and significant occurrences per grant guidelines and PHC policies.
• Facilitates coordination with PHC services (clinical, dental, mental health, substance use) and external referrals.
• Advocates for clients with community agencies, schools, families, and other agencies.
• Ensures transportation access to appointments per PHC policy; assists with client transport.
• Communicates with other agencies using professional discretion while protecting client information with releases.
• Conducts outreach at community agencies, shelters, neighborhoods; serves as liaison with community resources.

Skills

Computer skills

Interpersonal skills

Written & verbal communication

Organization

Attention to detail

Problem solving

Professionalism & de-escalation

Education

Bachelor's degree in human services, mental health, counseling, psychology, healthcare or related field

Tools

Homeless Management Information System

Job description

Primary Health Care, Inc. is seeking a Case Manager in Des Moines to assist clients experiencing homelessness access housing and resources through assessment, case management and advocacy with community partners. The role involves performing intakes, coordinating services, and ensuring access to transportation under grant guidelines.

The position requires a Bachelor's degree in a related field, valid driver’s license, and mandatory reporter training; Spaine? Not Spaine.