Case Aide: Impactful Family Support & Documentation Pro

National Youth Advocate Program (NYAP); Chicago (IL); Presencial; USD 38.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

33 Paid days off

Healthcare benefits

Pet insurance

401(k)

Summer hours off

Mileage reimbursement

Phone allowance

Student loan repayment assistance

CEUs and ongoing trainings

Descripción de la vacante

National Youth Advocate Program is seeking a Case Aide to support children, families and individuals through administrative and case management tasks in Chicago, IL. The role requires strong organizational skills, confidentiality and the ability to work with a diverse client base.

The Case Aide will assist with ORR 7 Day Case Management policy, maintain records, complete VOR changes, and coordinate travel as needed, while upholding NYAP's mission and commitment to high-quality services.

Formación

• High School Diploma, 4-year degree preferred.
• Understand ORR Policies and Procedures.
• Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines, and photocopiers, as well as software including word processing, spreadsheet, and database programs.
• Bilingual (English Spanish). Fluency in Spanish is required.
• Minimum automobile insurance coverage of $100,000/300,000 bodily liability coverage.
• 21 years of age, valid state driver’s license, reliable personal vehicle, and a good driving record.

Responsabilidades

• Perform all work in a manner consistent with the National Youth Advocate Program’s mission, values, and philosophies.
• Work alongside program case management team in supporting ORR’s 7 Day Case Management policy requirements.
• maintenance of records data per ORR’s/NYAP’s/NAR’s records management policies.
• Complete records requests from ORR.
• Complete Verification of Release (VOR) changes and support case management with VOR needs and updates.
• Ensure documentation is timely uploaded to ORR’s system of record to wit: UC Portal and NYAP’s Evolv system.
• Maintain daily ongoing support of case management efforts at unification and reunification of children with potential sponsors, including assisting with completion of searches, background checks, CA/N checks, and other various case management activities.
• Assist with maintenance of case files and completion of intake and discharge packages.
• Support the coordination of legal service providers (LSP) “Know Your Rights’ presentations and legal screenings.
• Provide ongoing case aide support to foster parent licensing, clinical and medical teams when needed;
• Assist Program with coordination of travel for children and staff.
• Support case management with intake case files and required intake documentation.
• Ability to prioritize work and be a deadline-driven self-starter capable of juggling multiple priorities at once and executing each to completion despite obstacles.
• Demonstrated ability to service a diverse group of clients.
• Ability to work independently and exercise a high level of confidentiality.
• Proven experience and high level of comfortability operating technology and learning new software applications.
• Perform other additional responsibilities as required.

Conocimientos

Bilingual

Spanish fluency

Customer service

Communication

Organizational skills

Self-starter

Educación

High School Diploma

Bachelor's degree preferred

Herramientas

MS Office

Word processing

Spreadsheet

Database software

Descripción del empleo

National Youth Advocate Program is seeking a Case Aide to support children, families and individuals through administrative and case management tasks in Chicago, IL. The role requires strong organizational skills, confidentiality and the ability to work with a diverse client base.

The Case Aide will assist with ORR 7 Day Case Management policy, maintain records, complete VOR changes, and coordinate travel as needed, while upholding NYAP's mission and commitment to high-quality services.