Bilingual Case Aide — Support Families & Youth

National Youth Advocate Program (NYAP); Aurora (CO); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Paid time off including holidays and ̵

Healthcare benefits for you and family

Pet insurance

401(k)

Summer hours off

Mileage reimbursement

Phone allowance

Student loan repayment assistance

CEU trainings

Job summary

National Youth Advocate Program seeks a Case Aide to provide administrative and reporting support for ORR-related case management. The role stresses confidentiality and efficient scheduling to assist staff and families.

The position requires bilingual English/Spanish capabilities, strong computer skills, and the ability to manage multiple priorities in a fast-paced environment. NYAP emphasizes 33 paid days off, comprehensive benefits, and ongoing training.

Qualifications

• Bilingual (English/Spanish). Fluency required.
• High school diploma; bachelor’s degree preferred.
• Proficient with standard office software (word processing, spreadsheets, databases).

Responsibilities

• Support ORR policies and case management requirements.
• Maintain records and respond to requests from ORR.
• Upload documentation to ORR and NYAP Evolv systems.
• Assist with intake/discharge packages and case files.
• Coordinate travel for children and staff and assist with external partners.

Skills

Bilingual English/Spanish

Education

High School Diploma

Bachelor's degree preferred

Tools

Word processing

Spreadsheets

Databases

Job description

National Youth Advocate Program seeks a Case Aide to provide administrative and reporting support for ORR-related case management. The role stresses confidentiality and efficient scheduling to assist staff and families.

The position requires bilingual English/Spanish capabilities, strong computer skills, and the ability to manage multiple priorities in a fast-paced environment. NYAP emphasizes 33 paid days off, comprehensive benefits, and ongoing training.