Youth & Family Case Aide — Meaningful Social Services

National Youth Advocate Program (NYAP); Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

33 Paid days off each year

Healthcare Benefits for you and your/f

Pet insurance discounts and reimburse-

401(k) plan with benefits

Summer Hours Off (Half-day Fridays)

Mileage Reimbursement

Phone Allowance

Student Loan Repayment Assistance

CEU's and ongoing trainings

Job summary

National Youth Advocate Program (NYAP) invites applications for a Case Aide to support children, families, and individuals through comprehensive services in a fast-paced environment.

The role offers benefits, a focus on coordination with ORR policies, and opportunities for growth through ongoing trainings. NYAP emphasizes equal opportunity and inclusive teamwork to help reunify families and deliver essential supports.

Qualifications

• High School Diploma or higher; a 4-year degree preferred.
• Understand ORR Policies and Procedures.
• Proficient use of desktop and laptop computers, smartphones, printers, scanners and related software (word processing, spreadsheets, databases).
• Bilingual English/Spanish; fluency in Spanish required.
• Minimum automobile insurance coverage of $100,000/$300,000 bodily liability; valid driver's license and reliable vehicle.
• 21 years of age or older with a good driving record.

Responsibilities

• Provide administrative and document support to program staff.
• Support ORR's 7 Day Case Management policy requirements.
• Maintain records data per ORR's/NYAP's policies and fulfill requests.
• Complete Verification of Release (VOR) changes and support VOR needs.
• Upload documentation to ORR's UC Portal and NYAP's Evolv system.
• Support case management with intake and discharge packages.
• Assist with background checks, searches, and other case management tasks.
• Coordinate travel for children and staff and assist licensing activities.
• Prioritize work and manage multiple deadlines with confidentiality.

Skills

Bilingual English/Spanish

Computer literacy

Confidentiality

Customer service

Education

High School Diploma

4-year degree preferred

Job description

National Youth Advocate Program (NYAP) invites applications for a Case Aide to support children, families, and individuals through comprehensive services in a fast-paced environment.

The role offers benefits, a focus on coordination with ORR policies, and opportunities for growth through ongoing trainings. NYAP emphasizes equal opportunity and inclusive teamwork to help reunify families and deliver essential supports.