Case Aide: Impact Youth & Families — Excellent Benefits

NASW Colorado; Aurora (CO); Presencial; USD 22.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Healthcare benefits

Pet insurance

401(k)

Mileage reimbursement

Phone allowance

Student loan repayment

CEUs and trainings

Descripción de la vacante

National Youth Advocate Program Colorado–Aurora is seeking a dedicated Case Aide to support children, families and ORR-related cases, providing administrative and documentation assistance and helping with intake and discharge packages.

Qualifications include a High School Diploma (4-year degree preferred), bilingual English/Spanish, a valid driver’s license, and comfort with computers and software. The role emphasizes confidentiality and teamwork across case management and legal services.

Formación

• High School Diploma; 4-year degree preferred.
• Understand ORR Policies and Procedures.
• Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines, and photocopiers, as well as software including word processing, spreadsheet, and database programs.

Responsabilidades

• Perform all work in a manner consistent with the National Youth Advocate Program’s mission, values, and philosophies.
• Work alongside program case management team in supporting ORR’s 7 Day Case Management policy requirements.
• Maintenance of records data per ORR’s/NYAP’s/NAR’s records management policies.
• Complete records requests from ORR.
• Complete Verification of Release (VOR) changes and support case management with VOR needs and updates.
• Ensure documentation is timely uploaded to ORR’s system of record to wit: UC Portal and NYAP’s Evolv system.
• Maintain daily ongoing support of case management efforts at unification and reunification of children with potential sponsors, including assisting with completion of searches, background checks, CA/N checks, and other various case management activities.
• Assist with maintenance of case files and completion of intake and discharge packages.
• Support the coordination of legal service providers (LSP) “Know Your Rights’ presentations and legal screenings.
• Provide ongoing case aide support to foster parent licensing, clinical and medical teams when needed;
• Assist Program with coordination of travel for children and staff.
• Support case management with intake case files and required intake documentation.
• Ability to prioritize work and be a deadline-driven self-starter capable of juggling multiple priorities at once and executing each to completion despite obstacles.
• Demonstrated ability to service a diverse group of clients.
• Ability to work independently and exercise a high level of confidentiality.
• Proven experience and high level of comfortability operating technology and learning new software applications.
• Perform other additional responsibilities as required.

Conocimientos

Bilingual English/Spanish

Customer service

Communication skills

Organizational skills

Educación

High School Diploma, 4-year degree preferred

Descripción del empleo

National Youth Advocate Program Colorado–Aurora is seeking a dedicated Case Aide to support children, families and ORR-related cases, providing administrative and documentation assistance and helping with intake and discharge packages.

Qualifications include a High School Diploma (4-year degree preferred), bilingual English/Spanish, a valid driver’s license, and comfort with computers and software. The role emphasizes confidentiality and teamwork across case management and legal services.