Carrier Relations & Capacity Growth Specialist

C.H. Robinson; Collierville (TN); Hybrid; USD 34,000 - 43,000; Full time

Benefits offered by this job

Health benefits

401(k) with company matching

Paid time off

Job summary

C.H. Robinson is seeking a Capacity Portfolio Representative in Collierville, TN.

You will blend inside sales, account management, and operations to grow and manage a carrier portfolio, ensuring the right truck is matched with the right shipment at the right time and price. You’ll build carrier relationships, learn carriers’ goals, monitor activity, and use booking tools to maximize satisfaction and efficiency.

Qualifications

• Blend inside sales, account management, and operations to grow carrier portfolio.
• Establish and maintain carrier relationships through lead generation and referrals.
• Learn carriers’ business goals, preferences, and capabilities to maximize relationships and satisfaction.

Responsibilities

• Establish and maintain carrier relationships through lead generation, cold calling, and referrals.
• Learn about carriers’ goals and capabilities to maximize relationships and satisfaction.
• Monitor account activity and reactivate inactive or underutilized accounts.
• Leverage booking tools and carrier portals to enhance satisfaction and efficiency.

Skills

Inside sales

Account management

Operations coordination

Carrier relationships

Negotiation

Customer service

Communication

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

Booking tools

Job description

C.H. Robinson is seeking a Capacity Portfolio Representative in Collierville, TN.

You will blend inside sales, account management, and operations to grow and manage a carrier portfolio, ensuring the right truck is matched with the right shipment at the right time and price. You’ll build carrier relationships, learn carriers’ goals, monitor activity, and use booking tools to maximize satisfaction and efficiency.