Capacity Portfolio Rep – Carrier Relations & Growth

C.H. Robinson; Villa Park (IL); Hybrid; USD 35,000 - 43,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision

401(k) matching

Employee Stock Purchase Plan

Paid time off

Job summary

C.H. Robinson’s Capacity Portfolio Representative blends inside sales, account management, and operations to grow and manage a portfolio of carriers.

You’ll match the right truck to the right shipment at the right time and price, delivering exceptional service and building lasting relationships. The role offers in-office collaboration four days a week with one remote day, plus onboarding and ongoing development.

Qualifications

• High School Diploma or GED required.
• Bachelor's degree or equivalent preferred.

Responsibilities

• Establish and maintain carrier relationships through lead generation, cold calling, and referrals
• Learn about carriers’ business goals, preferences, and capabilities to maximize relationships and satisfaction
• Monitor account activity, identify inactive or underutilized accounts, and take action to reactivate them
• Leverage technology such as automated booking products, C.H. Robinson’s carrier website, and mobile apps to enhance carrier satisfaction and efficiency

Skills

Lead generation

Cold calling

Carrier management

Account management

Negotiation

Customer service

Relationship building

Sales skills

Education

Bachelor's degree

Job description

C.H. Robinson’s Capacity Portfolio Representative blends inside sales, account management, and operations to grow and manage a portfolio of carriers.

You’ll match the right truck to the right shipment at the right time and price, delivering exceptional service and building lasting relationships. The role offers in-office collaboration four days a week with one remote day, plus onboarding and ongoing development.