Career Pathways Case Manager

Goodwill NCW Jobs; Menasha (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

Goodwill NCW is seeking a Full Time position at Mission Support Office in Menasha, WI. The role oversees enrollment, develops individualized employment plans, and collaborates with job coaches and partners to tailor services for each participant.

Responsibilities include supporting career objectives, guiding job search strategies, resume development, and interview prep, while maintaining thorough documentation and compliance with funding sources and CARF standards.

Qualifications

• Associate degree preferred.
• 3+ years of experience in a similar field preferred.
• Excellent time management and prioritization skills and ability to manage multiple tasks under time constraints.
• Excellent communication and customer service skills with attention to detail.
• Ability to maintain confidentiality.
• Valid driver’s license with ability to travel to other locations.
• Intermediate level of competency with Word, Excel, PowerPoint, SharePoint and Outlook.

Responsibilities

• Oversees the enrollment process and develops individualized employment plans for participants.
• Supports participants in identifying career objectives and executes plans to secure, retain, and advance in employment.
• Fosters collaborative relationships with job coaches, community partners, educational institutions, businesses, referral agencies, and employment organizations.
• Promotes Goodwill NCW mission services within the community to enhance awareness and referrals.
• Ensures skills instruction aligns with participant needs and addresses urgent concerns and feedback.
• Provides guidance and referrals for career exploration, job search strategies, application processes, resume development, interview preparation, and job skills enhancement.
• Maintains partnerships with employers, nonprofits, and school districts to support skill development and employment opportunities.
• Monitors participant progress and addresses barriers, including oversight of job coaching services and regular contact with participants.

Skills

Time management

Communication skills

Attention to detail

Confidentiality

Driver's license

Multi-tasking

Microsoft Office

Education

Associate degree in related field

Tools

Word

Excel

PowerPoint

SharePoint

Outlook

Job description

Goodwill NCW is seeking a Full Time position at Mission Support Office in Menasha, WI. The role oversees enrollment, develops individualized employment plans, and collaborates with job coaches and partners to tailor services for each participant.

Responsibilities include supporting career objectives, guiding job search strategies, resume development, and interview prep, while maintaining thorough documentation and compliance with funding sources and CARF standards.