Employment Placement Specialist - Fox Valley

Goodwill NCW Jobs; Menasha (WI); On-site; USD 42,000 - 62,000; Full time

Job summary

Goodwill NCW seeks a dedicated program coordinator at the Mission Support Office in Menasha, WI to oversee enrollment, develop individualized employment plans, and ensure services meet funding requirements.

You will guide participants in career exploration, resume and interview preparation, build relationships with local employers, and deliver tailored training and coaching, while ensuring thorough documentation and compliance.

Qualifications

• Associate degree preferred.
• 3+ years of experience in a similar field preferred.
• Excellent time management and the ability to handle multiple tasks.
• Excellent communication, customer service, and attention to detail.
• Previous case management/coaching experience preferred.
• Maintain confidentiality.
• Proficient with Word, Excel, PowerPoint, SharePoint and Outlook.
• Valid driver’s license and ability to travel to other locations.

Responsibilities

• Oversees enrollment, development, and management of employment plans per funding rules.
• Supports participants in pursuing skill-building and employment goals.
• Guides career exploration, resumes, applications, and interview preparation.
• Attends networking events to connect with local employers.
• Delivers training and coaching for diverse abilities across settings.
• Completes documentation and data entry for participant files per requirements.
• Identifies group/individual training and professional development opportunities.
• Builds relationships with funding sources and participates in audits.
• Assesses financial wellness needs and refers to counseling when appropriate.
• Other duties as assigned.

Skills

Case management

Communication

Customer service

Time management

Confidentiality

Attention to detail

Travel

Interpersonal skills

Education

Associate degree

Tools

Word

Excel

PowerPoint

SharePoint

Outlook

Job description

Job DetailsJob Location: Mission Support Office - Menasha, WI 54952Position Type: Full TimeJob Shift: Full Time

Who We Are:

Goodwill NCW is a nonprofit organization with 28 retail stores across north-central Wisconsin. We are proud of the life-transforming impact we make in our communities and to our planet with the help of our donors and shoppers. Together, we bring our values to life, power our mission of elevating people by eliminating barriers to employment and transform lives through skill building for sustained employment and improved financial stability. Our unwavering commitment to addressing the unique needs of our communities drives us to continuously evolve.

What You’ll Get To Do:

• Oversees the enrollment process, development, and management of individualized skill-building and employment plans, ensuring all services are delivered in alignment with best practices and funding source requirements.
• Supports participants in identifying and pursuing skill-building and employment goals, implementing tailored plans to help them secure, retain, and advance in employment.
• Provides expert guidance in career exploration, job search strategies, employment applications, resume development, interview preparation, and essential job skills.
• Attends networking events in the community to cultivate relationships with local employers to help create job opportunities that align with participant goals and abilities.
• Delivers training and coaching to participants with diverse abilities across various settings, adapting instructional approaches to meet individual needs and may facilitate orientation at new employment or training sites.
• Completes thorough and timely documentation and data entry for participant files, adhering to requirements from funding sources, Goodwill NCW, and CARF, which includes monitoring participants’ progress toward vocational independence.
• Identifies and facilitates appropriate group and individual training, as well as professional development opportunities, delivering instruction in a person-centered manner.
• Builds and sustains relationships with funding sources, submitting accurate reports and participating in accreditation, licensing, and audit meetings as required.
• Assess participants’ basic financial wellness needs, providing foundational financial education and resources. Refer participants to specialized financial counseling or intensive support services when appropriate, ensuring access to comprehensive financial wellness solutions.
• Other duties as assigned.

QualificationsWhat We Need From You:

• Associate degree in related field preferred.
• 3+ years of experience in a similar field is preferred.
• Excellent time management and prioritization skills and the ability to work through multiple tasks simultaneously under time constraints.
• Excellent communication, customer service skills and attention to detail.
• Previous case management/coaching experience is preferred.
• Ability to maintain confidentiality.
• At least an intermediate level of competency with Word, Excel, PowerPoint, SharePoint, and Outlook.
• A valid driver’s license with an acceptable driving record and the ability to travel to other locations is required.

Work Environment:

• Work is performed in a variety of environments with extensive team member contact and frequent interruptions.
• Primary function requires sufficient physical ability and mobility to work in varying settings; to sit or stand for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, twist, lift, carry, push and/or pull light to moderate amounts of weight.
• Verbally communicate to exchange information.