Career Growth Coach - On-Site, Paid Training

Serenity Healthcare

Henderson (NV)

On-site

USD 32,000 - 41,000

Full time

6 days ago
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Benefits offered by this job

Employee benefits (90% employer-paid)
401(k) retirement plan
Paid time off
Paid training and certification
Career growth opportunities

Job summary

Serenity Healthcare in Henderson, NV is seeking a Customer Experience Coach for an on-site, full-time role. You will work one-on-one with participants during scheduled sessions, guiding them through the program with supportive, professional care.

Responsibilities include using program tools, recording notes, and maintaining a welcoming experience for every participant. You’ll also receive comprehensive benefits, paid training, and opportunities for advancement as you grow with Serenity

Qualifications

  • 2+ years of full-time professional experience in any industry.
  • Clear and professional verbal and written communication.
  • Strong interpersonal skills with patience and empathy.
  • Authorized to work in the United States.
  • Ability to pass a background check and drug screening.

Responsibilities

  • Provide one-on-one support during scheduled program sessions.
  • Operate and monitor specialized program tools and technology (training provided).
  • Encourage participants through journaling, goal-setting, and mindfulness exercises.
  • Maintain accurate session notes and share updates with team members.
  • Ensure each participant's experience is professional, supportive, and respectful.
  • Follow established processes and standards to maintain a consistent experience.

Skills

Verbal communication
Written communication
Interpersonal skills
Punctuality
Empathy

Job description

Serenity Healthcare in Henderson, NV is seeking a Customer Experience Coach for an on-site, full-time role. You will work one-on-one with participants during scheduled sessions, guiding them through the program with supportive, professional care.

Responsibilities include using program tools, recording notes, and maintaining a welcoming experience for every participant. You’ll also receive comprehensive benefits, paid training, and opportunities for advancement as you grow with Serenity

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